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ZalaTech

Unclaimed Mobile App Development
+251-911-645867 [email protected]
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About

ZalaTech is a reliable ERP Software Development, Website Development, Software Development and SEO service provider in Ethiopia. We provide custom web, software, multi-platform solutions for Enterprise and Startup companies in Ethiopia.

Last updated May 13, 2026

Services

Mobile App Development Web Development Mobile App Design App Marketing iPhone App Development

Client Rating

5.0/5.0
2 reviews
Quality
5.0
Schedule
5.0
Cost
5.0
Communication
5.0
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Client Reviews

5.0/5.0 (2 reviews)
Sign in to Review
Quality
5.0
Schedule
5.0
Cost
5.0
Communication
5.0

Professional partner that understood business context

Sofia Alvarez / Operations Director - UrbanStay Hospitality
Verified
May 15, 2026

Project summary: This initiative had cross-functional stakeholders and evolving requirements. We looked for a team that could translate business constraints into workable technical decisions.

From procurement to handoff, this felt like a professional partnership. They met commitments, documented key decisions, and aligned well with our internal QA process. The architecture is cleaner than what we had before, and maintenance is easier. Some backlog items are still pending by choice, but the delivered scope is complete and dependable.

PROS

Responsive support after launch and willingness to refine workflows based on real user behavior

CONS

Timezone overlap was limited on some days, so urgent clarifications occasionally slipped by 24 hours

5.0
Overall
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Communication
Project Type Quality Assurance & Testing
Industry Energy & Utilities
Project Cost Less than $10,000
Duration Jul 2025 – Sep 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We are a mid-sized business in the Energy & Utilities space, and I lead this function as Operations Director. I was responsible for evaluating vendors, aligning stakeholders, and ensuring the project delivered measurable operational gains.
What specific problem or business challenge led you to hire this company?
Our main challenge was that existing Energy & Utilities workflows were fragmented and hard to scale. We needed Quality Assurance & Testing support to reduce manual effort, improve reliability, and give teams clearer visibility into day-to-day operations.
What services did the company provide for your project?
They handled discovery, technical planning, implementation, QA, deployment, and post-launch stabilization for Quality Assurance & Testing. Scope was phased sensibly, and they were clear about what should ship now versus move to a later release.
Why did you choose this company over other providers you considered?
We shortlisted a few firms, but this team stood out for their Quality Assurance & Testing experience and the way they discussed Energy & Utilities constraints in practical terms. They were transparent about risks and did not overpromise on timelines.
How clearly did the company understand your requirements and business goals?
They understood our requirements well after a structured discovery phase. There were a couple of assumptions we corrected early, but once aligned, execution stayed consistent and traceable against agreed priorities.
How was your overall experience with their communication and project management?
Project management was strong: weekly checkpoints, a shared board, and clear ownership on action items. Response times were generally quick, and when blockers appeared, they surfaced them early with concrete mitigation steps.
Did the company deliver the project on time and within your expected budget?
Most milestones were delivered on time and within the approved budget. We had minor date movement on one integration-heavy stream, but it was communicated in advance and handled without major downstream impact.
What tangible results or business impact have you seen since the project was completed?
Yes. After go-live, we saw better process turnaround times, fewer support escalations, and stronger reporting accuracy. The platform is now a practical part of our daily operations rather than a side tool.
What did you like most about working with this company?
Two things stood out: they were candid about tradeoffs, and they stayed accountable through launch. We also liked that their engineers translated technical decisions into business implications our leadership team could evaluate.
Would you recommend this company to others, and would you work with them again?
Yes, especially for teams needing a dependable Quality Assurance & Testing partner in Energy & Utilities. They are not the cheapest vendor, but they are organized, transparent, and focused on outcomes that hold up in production.

A capable team that balanced speed and quality well

Kabir Shah / Head of Logistics - RouteLogix
Verified
May 15, 2026

Project summary: Our project involved replacing legacy workflows with a modern platform while keeping business continuity intact. We prioritized maintainability, adoption, and measurable impact.

Good execution with realistic expectations. They did not overpromise, and that made planning much easier on our side. We had one integration issue with a third-party API rate limit that impacted timelines briefly, but they implemented retry handling and monitoring quickly. End result: reliable delivery and a solid foundation for phase two.

PROS

Strong ownership from engineering leads, quick turnaround on review feedback, stable releases

CONS

Their pricing was not the lowest option, but delivery quality largely justified the cost

5.0
Overall
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Communication
Project Type Industry-Specific Solutions
Industry Logistics & Supply Chain
Project Cost $50,000 to $149,999
Duration Jan 2025 – Apr 2026

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We are a mid-sized business in the Logistics & Supply Chain space, and I lead this function as Head of Logistics. I was responsible for evaluating vendors, aligning stakeholders, and ensuring the project delivered measurable operational gains.
What specific problem or business challenge led you to hire this company?
Our main challenge was that existing Logistics & Supply Chain workflows were fragmented and hard to scale. We needed Industry-Specific Solutions support to reduce manual effort, improve reliability, and give teams clearer visibility into day-to-day operations.
What services did the company provide for your project?
They handled discovery, technical planning, implementation, QA, deployment, and post-launch stabilization for Industry-Specific Solutions. Scope was phased sensibly, and they were clear about what should ship now versus move to a later release.
Why did you choose this company over other providers you considered?
We shortlisted a few firms, but this team stood out for their Industry-Specific Solutions experience and the way they discussed Logistics & Supply Chain constraints in practical terms. They were transparent about risks and did not overpromise on timelines.
How clearly did the company understand your requirements and business goals?
They understood our requirements well after a structured discovery phase. There were a couple of assumptions we corrected early, but once aligned, execution stayed consistent and traceable against agreed priorities.
How was your overall experience with their communication and project management?
Project management was strong: weekly checkpoints, a shared board, and clear ownership on action items. Response times were generally quick, and when blockers appeared, they surfaced them early with concrete mitigation steps.
Did the company deliver the project on time and within your expected budget?
Most milestones were delivered on time and within the approved budget. We had minor date movement on one integration-heavy stream, but it was communicated in advance and handled without major downstream impact.
What tangible results or business impact have you seen since the project was completed?
Yes. After go-live, we saw better process turnaround times, fewer support escalations, and stronger reporting accuracy. The platform is now a practical part of our daily operations rather than a side tool.
What did you like most about working with this company?
Two things stood out: they were candid about tradeoffs, and they stayed accountable through launch. We also liked that their engineers translated technical decisions into business implications our leadership team could evaluate.
Would you recommend this company to others, and would you work with them again?
Yes, especially for teams needing a dependable Industry-Specific Solutions partner in Logistics & Supply Chain. They are not the cheapest vendor, but they are organized, transparent, and focused on outcomes that hold up in production.

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