About

THINKSMART is a small and flexible software production company that moves fast and understands both technology and business. In opposite to many outsourcing companies, they work closely with their clients just like their team extension. They know how complex is building the innovative products and hiring a big team of random developers won’t make it any simpler.

Last updated May 13, 2026

Services

Mobile App Development Web Development UI-UX Design Custom Software Development Web Design

Client Rating

5.0/5.0
3 reviews
Quality
5.0
Schedule
5.0
Cost
5.0
Communication
5.0
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Client Reviews

5.0/5.0 (3 reviews)
Quality
5.0
Schedule
5.0
Cost
5.0
Communication
5.0

Good execution, realistic timelines, and strong follow-through

Arjun Mehta / VP Engineering - ShipLane Logistics
Verified
May 15, 2026

Project summary: Our project involved replacing legacy workflows with a modern platform while keeping business continuity intact. We prioritized maintainability, adoption, and measurable impact.

Good execution with realistic expectations. They did not overpromise, and that made planning much easier on our side. We had one integration issue with a third-party API rate limit that impacted timelines briefly, but they implemented retry handling and monitoring quickly. End result: reliable delivery and a solid foundation for phase two.

PROS

Strong ownership from engineering leads, quick turnaround on review feedback, stable releases

CONS

Their pricing was not the lowest option, but delivery quality largely justified the cost

5.0
Overall
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Communication
Project Type E-commerce Development
Industry Insurance
Project Cost Less than $10,000
Duration Dec 2024 – Sep 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We are a mid-sized business in the Insurance space, and I lead this function as VP Engineering. I was responsible for evaluating vendors, aligning stakeholders, and ensuring the project delivered measurable operational gains.
What specific problem or business challenge led you to hire this company?
Our main challenge was that existing Insurance workflows were fragmented and hard to scale. We needed E-commerce Development support to reduce manual effort, improve reliability, and give teams clearer visibility into day-to-day operations.
What services did the company provide for your project?
They handled discovery, technical planning, implementation, QA, deployment, and post-launch stabilization for E-commerce Development. Scope was phased sensibly, and they were clear about what should ship now versus move to a later release.
Why did you choose this company over other providers you considered?
We shortlisted a few firms, but this team stood out for their E-commerce Development experience and the way they discussed Insurance constraints in practical terms. They were transparent about risks and did not overpromise on timelines.
How clearly did the company understand your requirements and business goals?
They understood our requirements well after a structured discovery phase. There were a couple of assumptions we corrected early, but once aligned, execution stayed consistent and traceable against agreed priorities.
How was your overall experience with their communication and project management?
Project management was strong: weekly checkpoints, a shared board, and clear ownership on action items. Response times were generally quick, and when blockers appeared, they surfaced them early with concrete mitigation steps.
Did the company deliver the project on time and within your expected budget?
Most milestones were delivered on time and within the approved budget. We had minor date movement on one integration-heavy stream, but it was communicated in advance and handled without major downstream impact.
What tangible results or business impact have you seen since the project was completed?
Yes. After go-live, we saw better process turnaround times, fewer support escalations, and stronger reporting accuracy. The platform is now a practical part of our daily operations rather than a side tool.
What did you like most about working with this company?
Two things stood out: they were candid about tradeoffs, and they stayed accountable through launch. We also liked that their engineers translated technical decisions into business implications our leadership team could evaluate.
Would you recommend this company to others, and would you work with them again?
Yes, especially for teams needing a dependable E-commerce Development partner in Insurance. They are not the cheapest vendor, but they are organized, transparent, and focused on outcomes that hold up in production.

Dependable delivery with clear communication throughout

Ethan Brooks / CTO - LedgerNest Fintech
Verified
May 15, 2026

Project summary: We needed to modernize underwriting and customer onboarding without weakening audit controls. The scope included workflow automation, approvals, and data traceability for compliance reviews.

This team handled a complicated integration landscape better than our previous vendors. They were practical about what should be built now versus deferred, which kept timelines realistic. Testing coverage was decent and they were transparent when defects appeared. We still maintain a short backlog of non-critical enhancements, but the platform is already delivering value.

PROS

Clear sprint communication, dependable delivery, and practical technical recommendations

CONS

Timezone overlap was limited on some days, so urgent clarifications occasionally slipped by 24 hours

5.0
Overall
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Communication
Project Type Embedded Systems Development
Industry Financial Services
Project Cost $150,000 to $499,999
Duration Jan 2025 – Apr 2026

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We are a mid-sized business in the Financial Services space, and I lead this function as CTO. I was responsible for evaluating vendors, aligning stakeholders, and ensuring the project delivered measurable operational gains.
What specific problem or business challenge led you to hire this company?
Our main challenge was that existing Financial Services workflows were fragmented and hard to scale. We needed Embedded Systems Development support to reduce manual effort, improve reliability, and give teams clearer visibility into day-to-day operations.
What services did the company provide for your project?
They handled discovery, technical planning, implementation, QA, deployment, and post-launch stabilization for Embedded Systems Development. Scope was phased sensibly, and they were clear about what should ship now versus move to a later release.
Why did you choose this company over other providers you considered?
We shortlisted a few firms, but this team stood out for their Embedded Systems Development experience and the way they discussed Financial Services constraints in practical terms. They were transparent about risks and did not overpromise on timelines.
How clearly did the company understand your requirements and business goals?
They understood our requirements well after a structured discovery phase. There were a couple of assumptions we corrected early, but once aligned, execution stayed consistent and traceable against agreed priorities.
How was your overall experience with their communication and project management?
Project management was strong: weekly checkpoints, a shared board, and clear ownership on action items. Response times were generally quick, and when blockers appeared, they surfaced them early with concrete mitigation steps.
Did the company deliver the project on time and within your expected budget?
Most milestones were delivered on time and within the approved budget. We had minor date movement on one integration-heavy stream, but it was communicated in advance and handled without major downstream impact.
What tangible results or business impact have you seen since the project was completed?
Yes. After go-live, we saw better process turnaround times, fewer support escalations, and stronger reporting accuracy. The platform is now a practical part of our daily operations rather than a side tool.
What did you like most about working with this company?
Two things stood out: they were candid about tradeoffs, and they stayed accountable through launch. We also liked that their engineers translated technical decisions into business implications our leadership team could evaluate.
Would you recommend this company to others, and would you work with them again?
Yes, especially for teams needing a dependable Embedded Systems Development partner in Financial Services. They are not the cheapest vendor, but they are organized, transparent, and focused on outcomes that hold up in production.

Cloud setup improved performance and reduced firefighting

Sofia Alvarez / Operations Director - UrbanStay Hospitality
Verified
May 15, 2026

Project summary: Our project involved replacing legacy workflows with a modern platform while keeping business continuity intact. We prioritized maintainability, adoption, and measurable impact.

The collaboration felt grounded in outcomes rather than vanity features. They pushed back when something added complexity without user value, which we appreciated. Internal adoption has been better than expected, partly because workflows now match how teams actually work. A few visual elements can still be refined, but functionally the system is in a strong place.

PROS

Clear sprint communication, dependable delivery, and practical technical recommendations

CONS

Knowledge transfer for non-technical users needed one extra session beyond the original plan

5.0
Overall
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Communication
Project Type Cloud Services
Industry Nonprofit & NGO
Project Cost $500,000+
Duration Sep 2025 – Nov 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We are a mid-sized business in the Nonprofit & NGO space, and I lead this function as Operations Director. I was responsible for evaluating vendors, aligning stakeholders, and ensuring the project delivered measurable operational gains.
What specific problem or business challenge led you to hire this company?
Our main challenge was that existing Nonprofit & NGO workflows were fragmented and hard to scale. We needed Cloud Services support to reduce manual effort, improve reliability, and give teams clearer visibility into day-to-day operations.
What services did the company provide for your project?
They handled discovery, technical planning, implementation, QA, deployment, and post-launch stabilization for Cloud Services. Scope was phased sensibly, and they were clear about what should ship now versus move to a later release.
Why did you choose this company over other providers you considered?
We shortlisted a few firms, but this team stood out for their Cloud Services experience and the way they discussed Nonprofit & NGO constraints in practical terms. They were transparent about risks and did not overpromise on timelines.
How clearly did the company understand your requirements and business goals?
They understood our requirements well after a structured discovery phase. There were a couple of assumptions we corrected early, but once aligned, execution stayed consistent and traceable against agreed priorities.
How was your overall experience with their communication and project management?
Project management was strong: weekly checkpoints, a shared board, and clear ownership on action items. Response times were generally quick, and when blockers appeared, they surfaced them early with concrete mitigation steps.
Did the company deliver the project on time and within your expected budget?
Most milestones were delivered on time and within the approved budget. We had minor date movement on one integration-heavy stream, but it was communicated in advance and handled without major downstream impact.
What tangible results or business impact have you seen since the project was completed?
Yes. After go-live, we saw better process turnaround times, fewer support escalations, and stronger reporting accuracy. The platform is now a practical part of our daily operations rather than a side tool.
What did you like most about working with this company?
Two things stood out: they were candid about tradeoffs, and they stayed accountable through launch. We also liked that their engineers translated technical decisions into business implications our leadership team could evaluate.
Would you recommend this company to others, and would you work with them again?
Yes, especially for teams needing a dependable Cloud Services partner in Nonprofit & NGO. They are not the cheapest vendor, but they are organized, transparent, and focused on outcomes that hold up in production.

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