They are ID Design, Online Media Company which specializes in helping businesses to gain maximum benefit from the Internet through targeted internet marketing, excellent design and ongoing website management. They plan and run campaigns which deliver and they work with your staff to ensure that they are able to maintain them in the future.
Last updated May 13, 2026
Project summary: We engaged them to solve a set of operational bottlenecks that were limiting scale. The brief combined technical delivery with practical process improvements for day-to-day teams.
We saw meaningful outcomes within the first month after go-live: fewer support tickets, faster turnaround for internal teams, and better reporting confidence. The implementation was not flashy, but it was thoughtful and production-ready. We would have liked more onboarding materials for non-technical users, though their team provided follow-up sessions when requested.
Reliable QA process, predictable milestones, and transparent status reporting
One third-party integration took longer than expected due to external API constraints
Project summary: Our team moved from spreadsheet-heavy operations to a structured platform for listings, availability updates, and owner communication, with better visibility for management.
Their work improved both product quality and team confidence. The codebase is understandable, deployment is less stressful, and we have clearer ownership across modules now. There were a couple of moments where timezone overlap slowed feedback loops, yet they adapted with better async documentation and recordings. Overall, we would work with them again.
Clear sprint communication, dependable delivery, and practical technical recommendations
Their pricing was not the lowest option, but delivery quality largely justified the cost