About

They are ID Design, Online Media Company which specializes in helping businesses to gain maximum benefit from the Internet through targeted internet marketing, excellent design and ongoing website management. They plan and run campaigns which deliver and they work with your staff to ensure that they are able to maintain them in the future.

Last updated May 13, 2026

Services

Mobile App Development Web Development

Client Rating

5.0/5.0
2 reviews
Quality
5.0
Schedule
5.0
Cost
5.0
Communication
5.0
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Client Reviews

5.0/5.0 (2 reviews)
Quality
5.0
Schedule
5.0
Cost
5.0
Communication
5.0

DevOps engagement brought more consistency to shipping

Farah Khan / Managing Director - Lumen Legal Tech
Verified
May 15, 2026

Project summary: We engaged them to solve a set of operational bottlenecks that were limiting scale. The brief combined technical delivery with practical process improvements for day-to-day teams.

We saw meaningful outcomes within the first month after go-live: fewer support tickets, faster turnaround for internal teams, and better reporting confidence. The implementation was not flashy, but it was thoughtful and production-ready. We would have liked more onboarding materials for non-technical users, though their team provided follow-up sessions when requested.

PROS

Reliable QA process, predictable milestones, and transparent status reporting

CONS

One third-party integration took longer than expected due to external API constraints

5.0
Overall
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Communication
Project Type DevOps Services
Industry Nonprofit & NGO
Project Cost $500,000+
Duration Sep 2024 – Feb 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We are a mid-sized business in the Nonprofit & NGO space, and I lead this function as Managing Director. I was responsible for evaluating vendors, aligning stakeholders, and ensuring the project delivered measurable operational gains.
What specific problem or business challenge led you to hire this company?
Our main challenge was that existing Nonprofit & NGO workflows were fragmented and hard to scale. We needed DevOps Services support to reduce manual effort, improve reliability, and give teams clearer visibility into day-to-day operations.
What services did the company provide for your project?
They handled discovery, technical planning, implementation, QA, deployment, and post-launch stabilization for DevOps Services. Scope was phased sensibly, and they were clear about what should ship now versus move to a later release.
Why did you choose this company over other providers you considered?
We shortlisted a few firms, but this team stood out for their DevOps Services experience and the way they discussed Nonprofit & NGO constraints in practical terms. They were transparent about risks and did not overpromise on timelines.
How clearly did the company understand your requirements and business goals?
They understood our requirements well after a structured discovery phase. There were a couple of assumptions we corrected early, but once aligned, execution stayed consistent and traceable against agreed priorities.
How was your overall experience with their communication and project management?
Project management was strong: weekly checkpoints, a shared board, and clear ownership on action items. Response times were generally quick, and when blockers appeared, they surfaced them early with concrete mitigation steps.
Did the company deliver the project on time and within your expected budget?
Most milestones were delivered on time and within the approved budget. We had minor date movement on one integration-heavy stream, but it was communicated in advance and handled without major downstream impact.
What tangible results or business impact have you seen since the project was completed?
Yes. After go-live, we saw better process turnaround times, fewer support escalations, and stronger reporting accuracy. The platform is now a practical part of our daily operations rather than a side tool.
What did you like most about working with this company?
Two things stood out: they were candid about tradeoffs, and they stayed accountable through launch. We also liked that their engineers translated technical decisions into business implications our leadership team could evaluate.
Would you recommend this company to others, and would you work with them again?
Yes, especially for teams needing a dependable DevOps Services partner in Nonprofit & NGO. They are not the cheapest vendor, but they are organized, transparent, and focused on outcomes that hold up in production.

A capable team that balanced speed and quality well

Sofia Alvarez / Operations Director - UrbanStay Hospitality
Verified
May 15, 2026

Project summary: Our team moved from spreadsheet-heavy operations to a structured platform for listings, availability updates, and owner communication, with better visibility for management.

Their work improved both product quality and team confidence. The codebase is understandable, deployment is less stressful, and we have clearer ownership across modules now. There were a couple of moments where timezone overlap slowed feedback loops, yet they adapted with better async documentation and recordings. Overall, we would work with them again.

PROS

Clear sprint communication, dependable delivery, and practical technical recommendations

CONS

Their pricing was not the lowest option, but delivery quality largely justified the cost

5.0
Overall
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Communication
Project Type Game Development
Industry Real Estate
Project Cost $10,000 to $49,999
Duration Mar 2025 – Nov 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We are a mid-sized business in the Real Estate space, and I lead this function as Operations Director. I was responsible for evaluating vendors, aligning stakeholders, and ensuring the project delivered measurable operational gains.
What specific problem or business challenge led you to hire this company?
Our main challenge was that existing Real Estate workflows were fragmented and hard to scale. We needed Game Development support to reduce manual effort, improve reliability, and give teams clearer visibility into day-to-day operations.
What services did the company provide for your project?
They handled discovery, technical planning, implementation, QA, deployment, and post-launch stabilization for Game Development. Scope was phased sensibly, and they were clear about what should ship now versus move to a later release.
Why did you choose this company over other providers you considered?
We shortlisted a few firms, but this team stood out for their Game Development experience and the way they discussed Real Estate constraints in practical terms. They were transparent about risks and did not overpromise on timelines.
How clearly did the company understand your requirements and business goals?
They understood our requirements well after a structured discovery phase. There were a couple of assumptions we corrected early, but once aligned, execution stayed consistent and traceable against agreed priorities.
How was your overall experience with their communication and project management?
Project management was strong: weekly checkpoints, a shared board, and clear ownership on action items. Response times were generally quick, and when blockers appeared, they surfaced them early with concrete mitigation steps.
Did the company deliver the project on time and within your expected budget?
Most milestones were delivered on time and within the approved budget. We had minor date movement on one integration-heavy stream, but it was communicated in advance and handled without major downstream impact.
What tangible results or business impact have you seen since the project was completed?
Yes. After go-live, we saw better process turnaround times, fewer support escalations, and stronger reporting accuracy. The platform is now a practical part of our daily operations rather than a side tool.
What did you like most about working with this company?
Two things stood out: they were candid about tradeoffs, and they stayed accountable through launch. We also liked that their engineers translated technical decisions into business implications our leadership team could evaluate.
Would you recommend this company to others, and would you work with them again?
Yes, especially for teams needing a dependable Game Development partner in Real Estate. They are not the cheapest vendor, but they are organized, transparent, and focused on outcomes that hold up in production.

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