Omega has grown since that time and now employs a staff of full-time designer and developers, with the experience and resources to meet almost any project requirements. They are one of Indianapolis' original web design studios. Their timely and professional manner can be counted on no matter the size and scope of the project.
Last updated May 13, 2026
Project summary: Our care platform had usability issues for both staff and patients. We commissioned a rebuild focused on faster workflows, clearer records, and fewer support escalations.
The project started with some ambiguity on our side, and they helped structure it without overcomplicating scope. Their discovery artifacts were clear, and engineering execution was disciplined. Performance improved noticeably after launch, especially for high-traffic workflows. A few UI details required polish post-release, but response time from their support team was good.
Reliable QA process, predictable milestones, and transparent status reporting
One third-party integration took longer than expected due to external API constraints
Project summary: We needed a partner who could handle ambiguity early, then execute predictably once requirements were clarified. Delivery discipline and communication quality were both important.
We saw meaningful outcomes within the first month after go-live: fewer support tickets, faster turnaround for internal teams, and better reporting confidence. The implementation was not flashy, but it was thoughtful and production-ready. We would have liked more onboarding materials for non-technical users, though their team provided follow-up sessions when requested.
Good domain understanding, thoughtful architecture choices, and clean handoff documentation
Knowledge transfer for non-technical users needed one extra session beyond the original plan