MJM Design is a full-service web design, development and Search Engine Optimization company located downtown in Cleveland, Ohio. They develop best mobile apps. They make sure their clients are overly satisfied which often times ends with them providing testimonials and praise. They provide both ready to use mobile solutions and custom development.
Last updated May 13, 2026
Project summary: Our operations team wanted a better way to manage inventory, cancellations, and customer communication from one place. The project focused on reliability during high-demand windows.
The project started with some ambiguity on our side, and they helped structure it without overcomplicating scope. Their discovery artifacts were clear, and engineering execution was disciplined. Performance improved noticeably after launch, especially for high-traffic workflows. A few UI details required polish post-release, but response time from their support team was good.
Strong ownership from engineering leads, quick turnaround on review feedback, stable releases
Initial discovery could have been shorter; first two weeks felt documentation-heavy
Project summary: We needed to improve customer self-service while reducing ticket load on our support center. The project covered account management, plan changes, and service notifications.
The engagement was well-run overall. Their team mapped our requirements into a realistic release plan and called out dependencies early, which helped us avoid late surprises. Quality was strong in the core modules, and they handled feedback quickly during UAT. We did need an extra sprint for edge-case behavior around reporting filters, but they owned it and closed it cleanly.
Well-structured codebase with sensible conventions, making internal maintenance easier
Timezone overlap was limited on some days, so urgent clarifications occasionally slipped by 24 hours
Project summary: Our project involved replacing legacy workflows with a modern platform while keeping business continuity intact. We prioritized maintainability, adoption, and measurable impact.
We appreciated the balance between technical depth and business communication. Weekly updates were concise, risks were documented, and decisions were explained with tradeoffs rather than jargon. Not everything was perfect on first pass, but iteration cycles were fast and constructive. The final product is stable and has reduced a lot of manual work for our operations team.
Clear sprint communication, dependable delivery, and practical technical recommendations
Timezone overlap was limited on some days, so urgent clarifications occasionally slipped by 24 hours