Media Heroes is the leading Brisbane digital marketing agency because they are committed to the success of their clients. Simply put, they deliver super-powered digital marketing. They take the time to understand what you need and how your business works, so they can work with you to develop the right solutions.
Last updated May 13, 2026
Project summary: We needed a learning experience that worked for both live classes and self-paced cohorts. Reporting for instructors and completion tracking for management were both essential.
We saw meaningful outcomes within the first month after go-live: fewer support tickets, faster turnaround for internal teams, and better reporting confidence. The implementation was not flashy, but it was thoughtful and production-ready. We would have liked more onboarding materials for non-technical users, though their team provided follow-up sessions when requested.
Clear sprint communication, dependable delivery, and practical technical recommendations
Some change requests required formal reprioritization, which was correct but slowed quick tweaks
Project summary: We wanted to reduce admin overhead across appointments, claims follow-up, and clinician handoffs. The project needed secure data handling plus dependable integrations with existing systems.
Good execution with realistic expectations. They did not overpromise, and that made planning much easier on our side. We had one integration issue with a third-party API rate limit that impacted timelines briefly, but they implemented retry handling and monitoring quickly. End result: reliable delivery and a solid foundation for phase two.
Ability to translate business goals into usable product decisions, not just technical output
Initial discovery could have been shorter; first two weeks felt documentation-heavy
Project summary: We needed a partner who could handle ambiguity early, then execute predictably once requirements were clarified. Delivery discipline and communication quality were both important.
Good execution with realistic expectations. They did not overpromise, and that made planning much easier on our side. We had one integration issue with a third-party API rate limit that impacted timelines briefly, but they implemented retry handling and monitoring quickly. End result: reliable delivery and a solid foundation for phase two.
Ability to translate business goals into usable product decisions, not just technical output
Initial discovery could have been shorter; first two weeks felt documentation-heavy
Project summary: This initiative had cross-functional stakeholders and evolving requirements. We looked for a team that could translate business constraints into workable technical decisions.
We saw meaningful outcomes within the first month after go-live: fewer support tickets, faster turnaround for internal teams, and better reporting confidence. The implementation was not flashy, but it was thoughtful and production-ready. We would have liked more onboarding materials for non-technical users, though their team provided follow-up sessions when requested.
Good domain understanding, thoughtful architecture choices, and clean handoff documentation
Initial discovery could have been shorter; first two weeks felt documentation-heavy