They work with people to design and build simple solutions to complex challenges. They develop software to automate processes and we create online experiences designed to drive audience engagement. They help organizations, businesses, charities and global brands make the most of digital. They strategize, formulate, design and develop digital products to fulfill defined goals.
Last updated May 13, 2026
Project summary: Our care platform had usability issues for both staff and patients. We commissioned a rebuild focused on faster workflows, clearer records, and fewer support escalations.
We saw meaningful outcomes within the first month after go-live: fewer support tickets, faster turnaround for internal teams, and better reporting confidence. The implementation was not flashy, but it was thoughtful and production-ready. We would have liked more onboarding materials for non-technical users, though their team provided follow-up sessions when requested.
Good domain understanding, thoughtful architecture choices, and clean handoff documentation
Would prefer more proactive release notes for minor hotfixes
Project summary: Our project involved replacing legacy workflows with a modern platform while keeping business continuity intact. We prioritized maintainability, adoption, and measurable impact.
We saw meaningful outcomes within the first month after go-live: fewer support tickets, faster turnaround for internal teams, and better reporting confidence. The implementation was not flashy, but it was thoughtful and production-ready. We would have liked more onboarding materials for non-technical users, though their team provided follow-up sessions when requested.
Ability to translate business goals into usable product decisions, not just technical output
A few UI polish items spilled into post-launch, though core functionality was stable
Project summary: This initiative had cross-functional stakeholders and evolving requirements. We looked for a team that could translate business constraints into workable technical decisions.
Their work improved both product quality and team confidence. The codebase is understandable, deployment is less stressful, and we have clearer ownership across modules now. There were a couple of moments where timezone overlap slowed feedback loops, yet they adapted with better async documentation and recordings. Overall, we would work with them again.
Reliable QA process, predictable milestones, and transparent status reporting
Timezone overlap was limited on some days, so urgent clarifications occasionally slipped by 24 hours
Project summary: We needed to improve customer self-service while reducing ticket load on our support center. The project covered account management, plan changes, and service notifications.
We saw meaningful outcomes within the first month after go-live: fewer support tickets, faster turnaround for internal teams, and better reporting confidence. The implementation was not flashy, but it was thoughtful and production-ready. We would have liked more onboarding materials for non-technical users, though their team provided follow-up sessions when requested.
Strong ownership from engineering leads, quick turnaround on review feedback, stable releases
Initial discovery could have been shorter; first two weeks felt documentation-heavy