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Kagool

Unclaimed Mobile App Development
+441612102424 [email protected]
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About

Kagool is an award-winning digital agency specializing in Sitecore. Since their formation in 1999, Kagool has helped businesses across a variety of industries achieve a positive return on investment through digital strategy. Their strategy was to make a crust, avoid working for a corporation and being in control of our own future. Their only differentiator was they were better than most from a technical and Project Management standpoint.

Last updated May 13, 2026

Services

Mobile App Development Web Development Mobile App Design App Marketing

Client Rating

5.0/5.0
4 reviews
Quality
5.0
Schedule
5.0
Cost
5.0
Communication
5.0
View All Reviews →

Client Reviews

5.0/5.0 (4 reviews)
Sign in to Review
Quality
5.0
Schedule
5.0
Cost
5.0
Communication
5.0

Good partner for complex software work with evolving scope

Aya Nakamura / Digital Strategy Manager - Shinra Foods
Verified
May 15, 2026

Project summary: Our project involved replacing legacy workflows with a modern platform while keeping business continuity intact. We prioritized maintainability, adoption, and measurable impact.

Their work improved both product quality and team confidence. The codebase is understandable, deployment is less stressful, and we have clearer ownership across modules now. There were a couple of moments where timezone overlap slowed feedback loops, yet they adapted with better async documentation and recordings. Overall, we would work with them again.

PROS

Clear sprint communication, dependable delivery, and practical technical recommendations

CONS

A few UI polish items spilled into post-launch, though core functionality was stable

5.0
Overall
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Communication
Project Type Software Development
Industry Fashion & Apparel
Project Cost $10,000 to $49,999
Duration Oct 2024 – Sep 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We are a mid-sized business in the Fashion & Apparel space, and I lead this function as Digital Strategy Manager. I was responsible for evaluating vendors, aligning stakeholders, and ensuring the project delivered measurable operational gains.
What specific problem or business challenge led you to hire this company?
Our main challenge was that existing Fashion & Apparel workflows were fragmented and hard to scale. We needed Software Development support to reduce manual effort, improve reliability, and give teams clearer visibility into day-to-day operations.
What services did the company provide for your project?
They handled discovery, technical planning, implementation, QA, deployment, and post-launch stabilization for Software Development. Scope was phased sensibly, and they were clear about what should ship now versus move to a later release.
Why did you choose this company over other providers you considered?
We shortlisted a few firms, but this team stood out for their Software Development experience and the way they discussed Fashion & Apparel constraints in practical terms. They were transparent about risks and did not overpromise on timelines.
How clearly did the company understand your requirements and business goals?
They understood our requirements well after a structured discovery phase. There were a couple of assumptions we corrected early, but once aligned, execution stayed consistent and traceable against agreed priorities.
How was your overall experience with their communication and project management?
Project management was strong: weekly checkpoints, a shared board, and clear ownership on action items. Response times were generally quick, and when blockers appeared, they surfaced them early with concrete mitigation steps.
Did the company deliver the project on time and within your expected budget?
Most milestones were delivered on time and within the approved budget. We had minor date movement on one integration-heavy stream, but it was communicated in advance and handled without major downstream impact.
What tangible results or business impact have you seen since the project was completed?
Yes. After go-live, we saw better process turnaround times, fewer support escalations, and stronger reporting accuracy. The platform is now a practical part of our daily operations rather than a side tool.
What did you like most about working with this company?
Two things stood out: they were candid about tradeoffs, and they stayed accountable through launch. We also liked that their engineers translated technical decisions into business implications our leadership team could evaluate.
Would you recommend this company to others, and would you work with them again?
Yes, especially for teams needing a dependable Software Development partner in Fashion & Apparel. They are not the cheapest vendor, but they are organized, transparent, and focused on outcomes that hold up in production.

CI/CD implementation reduced avoidable deployment stress

Maya Singh / COO - CareLink Health
Verified
May 15, 2026

Project summary: Our brand expanded into multiple regions, and our old stack could not keep up with campaigns and seasonal traffic. We needed stronger ecommerce operations with less manual intervention.

We saw meaningful outcomes within the first month after go-live: fewer support tickets, faster turnaround for internal teams, and better reporting confidence. The implementation was not flashy, but it was thoughtful and production-ready. We would have liked more onboarding materials for non-technical users, though their team provided follow-up sessions when requested.

PROS

Responsive support after launch and willingness to refine workflows based on real user behavior

CONS

Timezone overlap was limited on some days, so urgent clarifications occasionally slipped by 24 hours

5.0
Overall
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Communication
Project Type DevOps Services
Industry Retail & E-commerce
Project Cost $500,000+
Duration May 2025 – Dec 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We are a mid-sized business in the Retail & E-commerce space, and I lead this function as COO. I was responsible for evaluating vendors, aligning stakeholders, and ensuring the project delivered measurable operational gains.
What specific problem or business challenge led you to hire this company?
Our main challenge was that existing Retail & E-commerce workflows were fragmented and hard to scale. We needed DevOps Services support to reduce manual effort, improve reliability, and give teams clearer visibility into day-to-day operations.
What services did the company provide for your project?
They handled discovery, technical planning, implementation, QA, deployment, and post-launch stabilization for DevOps Services. Scope was phased sensibly, and they were clear about what should ship now versus move to a later release.
Why did you choose this company over other providers you considered?
We shortlisted a few firms, but this team stood out for their DevOps Services experience and the way they discussed Retail & E-commerce constraints in practical terms. They were transparent about risks and did not overpromise on timelines.
How clearly did the company understand your requirements and business goals?
They understood our requirements well after a structured discovery phase. There were a couple of assumptions we corrected early, but once aligned, execution stayed consistent and traceable against agreed priorities.
How was your overall experience with their communication and project management?
Project management was strong: weekly checkpoints, a shared board, and clear ownership on action items. Response times were generally quick, and when blockers appeared, they surfaced them early with concrete mitigation steps.
Did the company deliver the project on time and within your expected budget?
Most milestones were delivered on time and within the approved budget. We had minor date movement on one integration-heavy stream, but it was communicated in advance and handled without major downstream impact.
What tangible results or business impact have you seen since the project was completed?
Yes. After go-live, we saw better process turnaround times, fewer support escalations, and stronger reporting accuracy. The platform is now a practical part of our daily operations rather than a side tool.
What did you like most about working with this company?
Two things stood out: they were candid about tradeoffs, and they stayed accountable through launch. We also liked that their engineers translated technical decisions into business implications our leadership team could evaluate.
Would you recommend this company to others, and would you work with them again?
Yes, especially for teams needing a dependable DevOps Services partner in Retail & E-commerce. They are not the cheapest vendor, but they are organized, transparent, and focused on outcomes that hold up in production.

Overall a productive engagement with room for minor polish

Ritika Nair / Academic Technology Lead - ClassroomGrid
Verified
May 15, 2026

Project summary: We needed a partner who could handle ambiguity early, then execute predictably once requirements were clarified. Delivery discipline and communication quality were both important.

This team handled a complicated integration landscape better than our previous vendors. They were practical about what should be built now versus deferred, which kept timelines realistic. Testing coverage was decent and they were transparent when defects appeared. We still maintain a short backlog of non-critical enhancements, but the platform is already delivering value.

PROS

Reliable QA process, predictable milestones, and transparent status reporting

CONS

Some change requests required formal reprioritization, which was correct but slowed quick tweaks

5.0
Overall
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Communication
Project Type Embedded Systems Development
Industry Government & Public Sector
Project Cost $50,000 to $149,999
Duration Dec 2024 – Apr 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We are a mid-sized business in the Government & Public Sector space, and I lead this function as Academic Technology Lead. I was responsible for evaluating vendors, aligning stakeholders, and ensuring the project delivered measurable operational gains.
What specific problem or business challenge led you to hire this company?
Our main challenge was that existing Government & Public Sector workflows were fragmented and hard to scale. We needed Embedded Systems Development support to reduce manual effort, improve reliability, and give teams clearer visibility into day-to-day operations.
What services did the company provide for your project?
They handled discovery, technical planning, implementation, QA, deployment, and post-launch stabilization for Embedded Systems Development. Scope was phased sensibly, and they were clear about what should ship now versus move to a later release.
Why did you choose this company over other providers you considered?
We shortlisted a few firms, but this team stood out for their Embedded Systems Development experience and the way they discussed Government & Public Sector constraints in practical terms. They were transparent about risks and did not overpromise on timelines.
How clearly did the company understand your requirements and business goals?
They understood our requirements well after a structured discovery phase. There were a couple of assumptions we corrected early, but once aligned, execution stayed consistent and traceable against agreed priorities.
How was your overall experience with their communication and project management?
Project management was strong: weekly checkpoints, a shared board, and clear ownership on action items. Response times were generally quick, and when blockers appeared, they surfaced them early with concrete mitigation steps.
Did the company deliver the project on time and within your expected budget?
Most milestones were delivered on time and within the approved budget. We had minor date movement on one integration-heavy stream, but it was communicated in advance and handled without major downstream impact.
What tangible results or business impact have you seen since the project was completed?
Yes. After go-live, we saw better process turnaround times, fewer support escalations, and stronger reporting accuracy. The platform is now a practical part of our daily operations rather than a side tool.
What did you like most about working with this company?
Two things stood out: they were candid about tradeoffs, and they stayed accountable through launch. We also liked that their engineers translated technical decisions into business implications our leadership team could evaluate.
Would you recommend this company to others, and would you work with them again?
Yes, especially for teams needing a dependable Embedded Systems Development partner in Government & Public Sector. They are not the cheapest vendor, but they are organized, transparent, and focused on outcomes that hold up in production.

Good execution, realistic timelines, and strong follow-through

Marcus Reid / Head of Operations - HarborOps Technology
Verified
May 15, 2026

Project summary: We engaged them to solve a set of operational bottlenecks that were limiting scale. The brief combined technical delivery with practical process improvements for day-to-day teams.

We saw meaningful outcomes within the first month after go-live: fewer support tickets, faster turnaround for internal teams, and better reporting confidence. The implementation was not flashy, but it was thoughtful and production-ready. We would have liked more onboarding materials for non-technical users, though their team provided follow-up sessions when requested.

PROS

Well-structured codebase with sensible conventions, making internal maintenance easier

CONS

Initial discovery could have been shorter; first two weeks felt documentation-heavy

5.0
Overall
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Communication
Project Type Embedded Systems Development
Industry Nonprofit & NGO
Project Cost $500,000+
Duration Dec 2024 – Apr 2026

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We are a mid-sized business in the Nonprofit & NGO space, and I lead this function as Head of Operations. I was responsible for evaluating vendors, aligning stakeholders, and ensuring the project delivered measurable operational gains.
What specific problem or business challenge led you to hire this company?
Our main challenge was that existing Nonprofit & NGO workflows were fragmented and hard to scale. We needed Embedded Systems Development support to reduce manual effort, improve reliability, and give teams clearer visibility into day-to-day operations.
What services did the company provide for your project?
They handled discovery, technical planning, implementation, QA, deployment, and post-launch stabilization for Embedded Systems Development. Scope was phased sensibly, and they were clear about what should ship now versus move to a later release.
Why did you choose this company over other providers you considered?
We shortlisted a few firms, but this team stood out for their Embedded Systems Development experience and the way they discussed Nonprofit & NGO constraints in practical terms. They were transparent about risks and did not overpromise on timelines.
How clearly did the company understand your requirements and business goals?
They understood our requirements well after a structured discovery phase. There were a couple of assumptions we corrected early, but once aligned, execution stayed consistent and traceable against agreed priorities.
How was your overall experience with their communication and project management?
Project management was strong: weekly checkpoints, a shared board, and clear ownership on action items. Response times were generally quick, and when blockers appeared, they surfaced them early with concrete mitigation steps.
Did the company deliver the project on time and within your expected budget?
Most milestones were delivered on time and within the approved budget. We had minor date movement on one integration-heavy stream, but it was communicated in advance and handled without major downstream impact.
What tangible results or business impact have you seen since the project was completed?
Yes. After go-live, we saw better process turnaround times, fewer support escalations, and stronger reporting accuracy. The platform is now a practical part of our daily operations rather than a side tool.
What did you like most about working with this company?
Two things stood out: they were candid about tradeoffs, and they stayed accountable through launch. We also liked that their engineers translated technical decisions into business implications our leadership team could evaluate.
Would you recommend this company to others, and would you work with them again?
Yes, especially for teams needing a dependable Embedded Systems Development partner in Nonprofit & NGO. They are not the cheapest vendor, but they are organized, transparent, and focused on outcomes that hold up in production.

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