Established in 2010, JetRuby comprises more than 100 employees and includes three offices worldwide: two Research & Development offices in Ukraine and Russia, and a client relations office in San Francisco, California. They developed several mobile apps for customers and delivery teams, an admin panel to manage the process, and the web application to solidify Sortly’s online presence.
Last updated May 13, 2026
Project summary: This initiative had cross-functional stakeholders and evolving requirements. We looked for a team that could translate business constraints into workable technical decisions.
The project started with some ambiguity on our side, and they helped structure it without overcomplicating scope. Their discovery artifacts were clear, and engineering execution was disciplined. Performance improved noticeably after launch, especially for high-traffic workflows. A few UI details required polish post-release, but response time from their support team was good.
Strong ownership from engineering leads, quick turnaround on review feedback, stable releases
Initial discovery could have been shorter; first two weeks felt documentation-heavy
Project summary: We needed a partner who could handle ambiguity early, then execute predictably once requirements were clarified. Delivery discipline and communication quality were both important.
Their work improved both product quality and team confidence. The codebase is understandable, deployment is less stressful, and we have clearer ownership across modules now. There were a couple of moments where timezone overlap slowed feedback loops, yet they adapted with better async documentation and recordings. Overall, we would work with them again.
Well-structured codebase with sensible conventions, making internal maintenance easier
Timezone overlap was limited on some days, so urgent clarifications occasionally slipped by 24 hours