At I|O they conceptualize, build and commercialize tech innovations that they believe will bring the power of the internet to the world in new and useful ways. Their ultimate vision is to harness their relentless curiosity and yearning for learning to become bold discoverers and problem-solvers for society. They offer complete, integrated digital business and technology services, digital marketing, mobility, and analytics to deliver tangible results for both the real and virtual worlds.
Last updated May 13, 2026
Project summary: We engaged them to solve a set of operational bottlenecks that were limiting scale. The brief combined technical delivery with practical process improvements for day-to-day teams.
The project started with some ambiguity on our side, and they helped structure it without overcomplicating scope. Their discovery artifacts were clear, and engineering execution was disciplined. Performance improved noticeably after launch, especially for high-traffic workflows. A few UI details required polish post-release, but response time from their support team was good.
Responsive support after launch and willingness to refine workflows based on real user behavior
A few UI polish items spilled into post-launch, though core functionality was stable
Project summary: Our project involved replacing legacy workflows with a modern platform while keeping business continuity intact. We prioritized maintainability, adoption, and measurable impact.
We saw meaningful outcomes within the first month after go-live: fewer support tickets, faster turnaround for internal teams, and better reporting confidence. The implementation was not flashy, but it was thoughtful and production-ready. We would have liked more onboarding materials for non-technical users, though their team provided follow-up sessions when requested.
Strong ownership from engineering leads, quick turnaround on review feedback, stable releases
Initial discovery could have been shorter; first two weeks felt documentation-heavy