Group 5 West is a full-service marketing, advertising and public relations firm with offices in Little Rock, Arkansas, and Memphis, Tennessee. They offer their clients a unique approach to solving marketing problems. They integrate business logic with compelling design. They provide measurable results. They constantly educate themselves and stay on top of the latest industry trends.
Last updated May 13, 2026
Project summary: Our project involved replacing legacy workflows with a modern platform while keeping business continuity intact. We prioritized maintainability, adoption, and measurable impact.
The engagement was well-run overall. Their team mapped our requirements into a realistic release plan and called out dependencies early, which helped us avoid late surprises. Quality was strong in the core modules, and they handled feedback quickly during UAT. We did need an extra sprint for edge-case behavior around reporting filters, but they owned it and closed it cleanly.
Good domain understanding, thoughtful architecture choices, and clean handoff documentation
Some change requests required formal reprioritization, which was correct but slowed quick tweaks
Project summary: Our care platform had usability issues for both staff and patients. We commissioned a rebuild focused on faster workflows, clearer records, and fewer support escalations.
The engagement was well-run overall. Their team mapped our requirements into a realistic release plan and called out dependencies early, which helped us avoid late surprises. Quality was strong in the core modules, and they handled feedback quickly during UAT. We did need an extra sprint for edge-case behavior around reporting filters, but they owned it and closed it cleanly.
Ability to translate business goals into usable product decisions, not just technical output
Initial discovery could have been shorter; first two weeks felt documentation-heavy