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Ghost Lab

Unclaimed Mobile App Development
+16143446785 [email protected]
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About

They are an enterprise-grade UX design and software development agency strategizing cutting-edge digital products for growing startups and companies. Ghost Lab is a top-ranked user experience design and software development company. They work with their clients to strategize digital products, design the user experience, and use cutting-edge software development to bring it all to life.

Last updated May 13, 2026

Services

Mobile App Development Web Development UI-UX Design Custom Software Development Web Design

Client Rating

5.0/5.0
3 reviews
Quality
5.0
Schedule
5.0
Cost
5.0
Communication
5.0
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Client Reviews

5.0/5.0 (3 reviews)
Sign in to Review
Quality
5.0
Schedule
5.0
Cost
5.0
Communication
5.0

A capable team that balanced speed and quality well

Avery Collins / CEO - CraftDesk SaaS
Verified
May 15, 2026

Project summary: We engaged them to solve a set of operational bottlenecks that were limiting scale. The brief combined technical delivery with practical process improvements for day-to-day teams.

The project started with some ambiguity on our side, and they helped structure it without overcomplicating scope. Their discovery artifacts were clear, and engineering execution was disciplined. Performance improved noticeably after launch, especially for high-traffic workflows. A few UI details required polish post-release, but response time from their support team was good.

PROS

Clear sprint communication, dependable delivery, and practical technical recommendations

CONS

Timezone overlap was limited on some days, so urgent clarifications occasionally slipped by 24 hours

5.0
Overall
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Communication
Project Type Quality Assurance & Testing
Industry Aerospace & Defense
Project Cost Less than $10,000
Duration Oct 2024 – Apr 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We are a mid-sized business in the Aerospace & Defense space, and I lead this function as CEO. I was responsible for evaluating vendors, aligning stakeholders, and ensuring the project delivered measurable operational gains.
What specific problem or business challenge led you to hire this company?
Our main challenge was that existing Aerospace & Defense workflows were fragmented and hard to scale. We needed Quality Assurance & Testing support to reduce manual effort, improve reliability, and give teams clearer visibility into day-to-day operations.
What services did the company provide for your project?
They handled discovery, technical planning, implementation, QA, deployment, and post-launch stabilization for Quality Assurance & Testing. Scope was phased sensibly, and they were clear about what should ship now versus move to a later release.
Why did you choose this company over other providers you considered?
We shortlisted a few firms, but this team stood out for their Quality Assurance & Testing experience and the way they discussed Aerospace & Defense constraints in practical terms. They were transparent about risks and did not overpromise on timelines.
How clearly did the company understand your requirements and business goals?
They understood our requirements well after a structured discovery phase. There were a couple of assumptions we corrected early, but once aligned, execution stayed consistent and traceable against agreed priorities.
How was your overall experience with their communication and project management?
Project management was strong: weekly checkpoints, a shared board, and clear ownership on action items. Response times were generally quick, and when blockers appeared, they surfaced them early with concrete mitigation steps.
Did the company deliver the project on time and within your expected budget?
Most milestones were delivered on time and within the approved budget. We had minor date movement on one integration-heavy stream, but it was communicated in advance and handled without major downstream impact.
What tangible results or business impact have you seen since the project was completed?
Yes. After go-live, we saw better process turnaround times, fewer support escalations, and stronger reporting accuracy. The platform is now a practical part of our daily operations rather than a side tool.
What did you like most about working with this company?
Two things stood out: they were candid about tradeoffs, and they stayed accountable through launch. We also liked that their engineers translated technical decisions into business implications our leadership team could evaluate.
Would you recommend this company to others, and would you work with them again?
Yes, especially for teams needing a dependable Quality Assurance & Testing partner in Aerospace & Defense. They are not the cheapest vendor, but they are organized, transparent, and focused on outcomes that hold up in production.

Dependable delivery with clear communication throughout

Chloe Martin / Ecommerce Lead - Atelier Commerce
Verified
May 15, 2026

Project summary: Our project involved replacing legacy workflows with a modern platform while keeping business continuity intact. We prioritized maintainability, adoption, and measurable impact.

This team handled a complicated integration landscape better than our previous vendors. They were practical about what should be built now versus deferred, which kept timelines realistic. Testing coverage was decent and they were transparent when defects appeared. We still maintain a short backlog of non-critical enhancements, but the platform is already delivering value.

PROS

Well-structured codebase with sensible conventions, making internal maintenance easier

CONS

Timezone overlap was limited on some days, so urgent clarifications occasionally slipped by 24 hours

5.0
Overall
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Communication
Project Type Game Development
Industry Events & Event Management
Project Cost $500,000+
Duration Sep 2024 – Aug 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We are a mid-sized business in the Events & Event Management space, and I lead this function as Ecommerce Lead. I was responsible for evaluating vendors, aligning stakeholders, and ensuring the project delivered measurable operational gains.
What specific problem or business challenge led you to hire this company?
Our main challenge was that existing Events & Event Management workflows were fragmented and hard to scale. We needed Game Development support to reduce manual effort, improve reliability, and give teams clearer visibility into day-to-day operations.
What services did the company provide for your project?
They handled discovery, technical planning, implementation, QA, deployment, and post-launch stabilization for Game Development. Scope was phased sensibly, and they were clear about what should ship now versus move to a later release.
Why did you choose this company over other providers you considered?
We shortlisted a few firms, but this team stood out for their Game Development experience and the way they discussed Events & Event Management constraints in practical terms. They were transparent about risks and did not overpromise on timelines.
How clearly did the company understand your requirements and business goals?
They understood our requirements well after a structured discovery phase. There were a couple of assumptions we corrected early, but once aligned, execution stayed consistent and traceable against agreed priorities.
How was your overall experience with their communication and project management?
Project management was strong: weekly checkpoints, a shared board, and clear ownership on action items. Response times were generally quick, and when blockers appeared, they surfaced them early with concrete mitigation steps.
Did the company deliver the project on time and within your expected budget?
Most milestones were delivered on time and within the approved budget. We had minor date movement on one integration-heavy stream, but it was communicated in advance and handled without major downstream impact.
What tangible results or business impact have you seen since the project was completed?
Yes. After go-live, we saw better process turnaround times, fewer support escalations, and stronger reporting accuracy. The platform is now a practical part of our daily operations rather than a side tool.
What did you like most about working with this company?
Two things stood out: they were candid about tradeoffs, and they stayed accountable through launch. We also liked that their engineers translated technical decisions into business implications our leadership team could evaluate.
Would you recommend this company to others, and would you work with them again?
Yes, especially for teams needing a dependable Game Development partner in Events & Event Management. They are not the cheapest vendor, but they are organized, transparent, and focused on outcomes that hold up in production.

Dependable delivery with clear communication throughout

Elena Ionescu / Director of IT - ClinicFlow Network
Verified
May 15, 2026

Project summary: Unplanned downtime and disconnected reporting were hurting throughput. We aimed for a phased digital rollout that could prove value early without disrupting operations.

Good execution with realistic expectations. They did not overpromise, and that made planning much easier on our side. We had one integration issue with a third-party API rate limit that impacted timelines briefly, but they implemented retry handling and monitoring quickly. End result: reliable delivery and a solid foundation for phase two.

PROS

Strong ownership from engineering leads, quick turnaround on review feedback, stable releases

CONS

Some change requests required formal reprioritization, which was correct but slowed quick tweaks

5.0
Overall
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Communication
Project Type IT Managed Services
Industry Manufacturing
Project Cost $10,000 to $49,999
Duration Oct 2024 – Feb 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We are a mid-sized business in the Manufacturing space, and I lead this function as Director of IT. I was responsible for evaluating vendors, aligning stakeholders, and ensuring the project delivered measurable operational gains.
What specific problem or business challenge led you to hire this company?
Our main challenge was that existing Manufacturing workflows were fragmented and hard to scale. We needed IT Managed Services support to reduce manual effort, improve reliability, and give teams clearer visibility into day-to-day operations.
What services did the company provide for your project?
They handled discovery, technical planning, implementation, QA, deployment, and post-launch stabilization for IT Managed Services. Scope was phased sensibly, and they were clear about what should ship now versus move to a later release.
Why did you choose this company over other providers you considered?
We shortlisted a few firms, but this team stood out for their IT Managed Services experience and the way they discussed Manufacturing constraints in practical terms. They were transparent about risks and did not overpromise on timelines.
How clearly did the company understand your requirements and business goals?
They understood our requirements well after a structured discovery phase. There were a couple of assumptions we corrected early, but once aligned, execution stayed consistent and traceable against agreed priorities.
How was your overall experience with their communication and project management?
Project management was strong: weekly checkpoints, a shared board, and clear ownership on action items. Response times were generally quick, and when blockers appeared, they surfaced them early with concrete mitigation steps.
Did the company deliver the project on time and within your expected budget?
Most milestones were delivered on time and within the approved budget. We had minor date movement on one integration-heavy stream, but it was communicated in advance and handled without major downstream impact.
What tangible results or business impact have you seen since the project was completed?
Yes. After go-live, we saw better process turnaround times, fewer support escalations, and stronger reporting accuracy. The platform is now a practical part of our daily operations rather than a side tool.
What did you like most about working with this company?
Two things stood out: they were candid about tradeoffs, and they stayed accountable through launch. We also liked that their engineers translated technical decisions into business implications our leadership team could evaluate.
Would you recommend this company to others, and would you work with them again?
Yes, especially for teams needing a dependable IT Managed Services partner in Manufacturing. They are not the cheapest vendor, but they are organized, transparent, and focused on outcomes that hold up in production.

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