About

At Factory, they believe in listening carefully to what their clients say and collaborate to give solutions that satisfy client requirements and fulfills user's needs. Every business is unique and they know how to help you go with every pinch you have or help you write a proper report for board members/stakeholder. They believe when you work this way, other things like design or functionality come along automatically.

Last updated May 13, 2026

Services

Mobile App Development Web Development UI-UX Design Web Design Internet of Things Branding

Client Rating

5.0/5.0
4 reviews
Quality
5.0
Schedule
5.0
Cost
5.0
Communication
5.0
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Client Reviews

5.0/5.0 (4 reviews)
Quality
5.0
Schedule
5.0
Cost
5.0
Communication
5.0

Release process improved significantly after DevOps setup

Ben Turner / Director, Network Products - Orbital Telecom
Verified
May 15, 2026

Project summary: We needed a partner who could handle ambiguity early, then execute predictably once requirements were clarified. Delivery discipline and communication quality were both important.

We saw meaningful outcomes within the first month after go-live: fewer support tickets, faster turnaround for internal teams, and better reporting confidence. The implementation was not flashy, but it was thoughtful and production-ready. We would have liked more onboarding materials for non-technical users, though their team provided follow-up sessions when requested.

PROS

Ability to translate business goals into usable product decisions, not just technical output

CONS

Knowledge transfer for non-technical users needed one extra session beyond the original plan

5.0
Overall
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Communication
Project Type DevOps Services
Industry Environmental Services
Project Cost $150,000 to $499,999
Duration Apr 2025 – May 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We are a mid-sized business in the Environmental Services space, and I lead this function as Director, Network Products. I was responsible for evaluating vendors, aligning stakeholders, and ensuring the project delivered measurable operational gains.
What specific problem or business challenge led you to hire this company?
Our main challenge was that existing Environmental Services workflows were fragmented and hard to scale. We needed DevOps Services support to reduce manual effort, improve reliability, and give teams clearer visibility into day-to-day operations.
What services did the company provide for your project?
They handled discovery, technical planning, implementation, QA, deployment, and post-launch stabilization for DevOps Services. Scope was phased sensibly, and they were clear about what should ship now versus move to a later release.
Why did you choose this company over other providers you considered?
We shortlisted a few firms, but this team stood out for their DevOps Services experience and the way they discussed Environmental Services constraints in practical terms. They were transparent about risks and did not overpromise on timelines.
How clearly did the company understand your requirements and business goals?
They understood our requirements well after a structured discovery phase. There were a couple of assumptions we corrected early, but once aligned, execution stayed consistent and traceable against agreed priorities.
How was your overall experience with their communication and project management?
Project management was strong: weekly checkpoints, a shared board, and clear ownership on action items. Response times were generally quick, and when blockers appeared, they surfaced them early with concrete mitigation steps.
Did the company deliver the project on time and within your expected budget?
Most milestones were delivered on time and within the approved budget. We had minor date movement on one integration-heavy stream, but it was communicated in advance and handled without major downstream impact.
What tangible results or business impact have you seen since the project was completed?
Yes. After go-live, we saw better process turnaround times, fewer support escalations, and stronger reporting accuracy. The platform is now a practical part of our daily operations rather than a side tool.
What did you like most about working with this company?
Two things stood out: they were candid about tradeoffs, and they stayed accountable through launch. We also liked that their engineers translated technical decisions into business implications our leadership team could evaluate.
Would you recommend this company to others, and would you work with them again?
Yes, especially for teams needing a dependable DevOps Services partner in Environmental Services. They are not the cheapest vendor, but they are organized, transparent, and focused on outcomes that hold up in production.

Professional partner that understood business context

Leila Haddad / VP Product - PayQuor
Verified
May 15, 2026

Project summary: Our team replaced fragmented tools with a single platform for course delivery, student progress, and communication. Reliability during peak exam periods was a key requirement.

The engagement was well-run overall. Their team mapped our requirements into a realistic release plan and called out dependencies early, which helped us avoid late surprises. Quality was strong in the core modules, and they handled feedback quickly during UAT. We did need an extra sprint for edge-case behavior around reporting filters, but they owned it and closed it cleanly.

PROS

Well-structured codebase with sensible conventions, making internal maintenance easier

CONS

One third-party integration took longer than expected due to external API constraints

5.0
Overall
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Communication
Project Type Cybersecurity
Industry Education
Project Cost $150,000 to $499,999
Duration Feb 2025 – Dec 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We are a mid-sized business in the Education space, and I lead this function as VP Product. I was responsible for evaluating vendors, aligning stakeholders, and ensuring the project delivered measurable operational gains.
What specific problem or business challenge led you to hire this company?
Our main challenge was that existing Education workflows were fragmented and hard to scale. We needed Cybersecurity support to reduce manual effort, improve reliability, and give teams clearer visibility into day-to-day operations.
What services did the company provide for your project?
They handled discovery, technical planning, implementation, QA, deployment, and post-launch stabilization for Cybersecurity. Scope was phased sensibly, and they were clear about what should ship now versus move to a later release.
Why did you choose this company over other providers you considered?
We shortlisted a few firms, but this team stood out for their Cybersecurity experience and the way they discussed Education constraints in practical terms. They were transparent about risks and did not overpromise on timelines.
How clearly did the company understand your requirements and business goals?
They understood our requirements well after a structured discovery phase. There were a couple of assumptions we corrected early, but once aligned, execution stayed consistent and traceable against agreed priorities.
How was your overall experience with their communication and project management?
Project management was strong: weekly checkpoints, a shared board, and clear ownership on action items. Response times were generally quick, and when blockers appeared, they surfaced them early with concrete mitigation steps.
Did the company deliver the project on time and within your expected budget?
Most milestones were delivered on time and within the approved budget. We had minor date movement on one integration-heavy stream, but it was communicated in advance and handled without major downstream impact.
What tangible results or business impact have you seen since the project was completed?
Yes. After go-live, we saw better process turnaround times, fewer support escalations, and stronger reporting accuracy. The platform is now a practical part of our daily operations rather than a side tool.
What did you like most about working with this company?
Two things stood out: they were candid about tradeoffs, and they stayed accountable through launch. We also liked that their engineers translated technical decisions into business implications our leadership team could evaluate.
Would you recommend this company to others, and would you work with them again?
Yes, especially for teams needing a dependable Cybersecurity partner in Education. They are not the cheapest vendor, but they are organized, transparent, and focused on outcomes that hold up in production.

Dependable delivery with clear communication throughout

Ritika Nair / Academic Technology Lead - ClassroomGrid
Verified
May 15, 2026

Project summary: We engaged them to solve a set of operational bottlenecks that were limiting scale. The brief combined technical delivery with practical process improvements for day-to-day teams.

This team handled a complicated integration landscape better than our previous vendors. They were practical about what should be built now versus deferred, which kept timelines realistic. Testing coverage was decent and they were transparent when defects appeared. We still maintain a short backlog of non-critical enhancements, but the platform is already delivering value.

PROS

Strong integration work with third-party systems and proactive monitoring setup

CONS

A few UI polish items spilled into post-launch, though core functionality was stable

5.0
Overall
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Communication
Project Type CRM Development
Industry Events & Event Management
Project Cost $150,000 to $499,999
Duration Jan 2025 – Nov 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We are a mid-sized business in the Events & Event Management space, and I lead this function as Academic Technology Lead. I was responsible for evaluating vendors, aligning stakeholders, and ensuring the project delivered measurable operational gains.
What specific problem or business challenge led you to hire this company?
Our main challenge was that existing Events & Event Management workflows were fragmented and hard to scale. We needed CRM Development support to reduce manual effort, improve reliability, and give teams clearer visibility into day-to-day operations.
What services did the company provide for your project?
They handled discovery, technical planning, implementation, QA, deployment, and post-launch stabilization for CRM Development. Scope was phased sensibly, and they were clear about what should ship now versus move to a later release.
Why did you choose this company over other providers you considered?
We shortlisted a few firms, but this team stood out for their CRM Development experience and the way they discussed Events & Event Management constraints in practical terms. They were transparent about risks and did not overpromise on timelines.
How clearly did the company understand your requirements and business goals?
They understood our requirements well after a structured discovery phase. There were a couple of assumptions we corrected early, but once aligned, execution stayed consistent and traceable against agreed priorities.
How was your overall experience with their communication and project management?
Project management was strong: weekly checkpoints, a shared board, and clear ownership on action items. Response times were generally quick, and when blockers appeared, they surfaced them early with concrete mitigation steps.
Did the company deliver the project on time and within your expected budget?
Most milestones were delivered on time and within the approved budget. We had minor date movement on one integration-heavy stream, but it was communicated in advance and handled without major downstream impact.
What tangible results or business impact have you seen since the project was completed?
Yes. After go-live, we saw better process turnaround times, fewer support escalations, and stronger reporting accuracy. The platform is now a practical part of our daily operations rather than a side tool.
What did you like most about working with this company?
Two things stood out: they were candid about tradeoffs, and they stayed accountable through launch. We also liked that their engineers translated technical decisions into business implications our leadership team could evaluate.
Would you recommend this company to others, and would you work with them again?
Yes, especially for teams needing a dependable CRM Development partner in Events & Event Management. They are not the cheapest vendor, but they are organized, transparent, and focused on outcomes that hold up in production.

A capable team that balanced speed and quality well

Amelia Scott / Investment Partner - Heathrow Ventures
Verified
May 15, 2026

Project summary: We needed a partner who could handle ambiguity early, then execute predictably once requirements were clarified. Delivery discipline and communication quality were both important.

We appreciated the balance between technical depth and business communication. Weekly updates were concise, risks were documented, and decisions were explained with tradeoffs rather than jargon. Not everything was perfect on first pass, but iteration cycles were fast and constructive. The final product is stable and has reduced a lot of manual work for our operations team.

PROS

Ability to translate business goals into usable product decisions, not just technical output

CONS

Their pricing was not the lowest option, but delivery quality largely justified the cost

5.0
Overall
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Communication
Project Type Industry-Specific Solutions
Industry Aerospace & Defense
Project Cost $500,000+
Duration Jul 2025 – Jan 2026

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We are a mid-sized business in the Aerospace & Defense space, and I lead this function as Investment Partner. I was responsible for evaluating vendors, aligning stakeholders, and ensuring the project delivered measurable operational gains.
What specific problem or business challenge led you to hire this company?
Our main challenge was that existing Aerospace & Defense workflows were fragmented and hard to scale. We needed Industry-Specific Solutions support to reduce manual effort, improve reliability, and give teams clearer visibility into day-to-day operations.
What services did the company provide for your project?
They handled discovery, technical planning, implementation, QA, deployment, and post-launch stabilization for Industry-Specific Solutions. Scope was phased sensibly, and they were clear about what should ship now versus move to a later release.
Why did you choose this company over other providers you considered?
We shortlisted a few firms, but this team stood out for their Industry-Specific Solutions experience and the way they discussed Aerospace & Defense constraints in practical terms. They were transparent about risks and did not overpromise on timelines.
How clearly did the company understand your requirements and business goals?
They understood our requirements well after a structured discovery phase. There were a couple of assumptions we corrected early, but once aligned, execution stayed consistent and traceable against agreed priorities.
How was your overall experience with their communication and project management?
Project management was strong: weekly checkpoints, a shared board, and clear ownership on action items. Response times were generally quick, and when blockers appeared, they surfaced them early with concrete mitigation steps.
Did the company deliver the project on time and within your expected budget?
Most milestones were delivered on time and within the approved budget. We had minor date movement on one integration-heavy stream, but it was communicated in advance and handled without major downstream impact.
What tangible results or business impact have you seen since the project was completed?
Yes. After go-live, we saw better process turnaround times, fewer support escalations, and stronger reporting accuracy. The platform is now a practical part of our daily operations rather than a side tool.
What did you like most about working with this company?
Two things stood out: they were candid about tradeoffs, and they stayed accountable through launch. We also liked that their engineers translated technical decisions into business implications our leadership team could evaluate.
Would you recommend this company to others, and would you work with them again?
Yes, especially for teams needing a dependable Industry-Specific Solutions partner in Aerospace & Defense. They are not the cheapest vendor, but they are organized, transparent, and focused on outcomes that hold up in production.

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