Epsilon is an all-encompassing global marketing company, a leader in creating connections between people and brands. They find, acquire and retain customers for brands around the world. They are the first of a new breed, harnessing rich data, groundbreaking technologies, engaging creative and transformative ideas to get the results their clients require. They will help you strip away everything that isn’t working, that doesn’t connect you to your customers in the right ways.
Last updated May 13, 2026
Project summary: We engaged them to solve a set of operational bottlenecks that were limiting scale. The brief combined technical delivery with practical process improvements for day-to-day teams.
Good execution with realistic expectations. They did not overpromise, and that made planning much easier on our side. We had one integration issue with a third-party API rate limit that impacted timelines briefly, but they implemented retry handling and monitoring quickly. End result: reliable delivery and a solid foundation for phase two.
Strong ownership from engineering leads, quick turnaround on review feedback, stable releases
Their pricing was not the lowest option, but delivery quality largely justified the cost
Project summary: We needed a partner who could handle ambiguity early, then execute predictably once requirements were clarified. Delivery discipline and communication quality were both important.
The project started with some ambiguity on our side, and they helped structure it without overcomplicating scope. Their discovery artifacts were clear, and engineering execution was disciplined. Performance improved noticeably after launch, especially for high-traffic workflows. A few UI details required polish post-release, but response time from their support team was good.
Well-structured codebase with sensible conventions, making internal maintenance easier
Timezone overlap was limited on some days, so urgent clarifications occasionally slipped by 24 hours
Project summary: Our project involved replacing legacy workflows with a modern platform while keeping business continuity intact. We prioritized maintainability, adoption, and measurable impact.
Communication quality was one of the stronger parts of this engagement. We always had visibility into progress, blockers, and next steps. Their engineers challenged assumptions respectfully and prevented a couple of costly feature detours. There were minor delays during final data migration, but they staffed up and recovered most of the schedule quickly.
Strong ownership from engineering leads, quick turnaround on review feedback, stable releases
Their pricing was not the lowest option, but delivery quality largely justified the cost
Project summary: This initiative had cross-functional stakeholders and evolving requirements. We looked for a team that could translate business constraints into workable technical decisions.
The project started with some ambiguity on our side, and they helped structure it without overcomplicating scope. Their discovery artifacts were clear, and engineering execution was disciplined. Performance improved noticeably after launch, especially for high-traffic workflows. A few UI details required polish post-release, but response time from their support team was good.
Well-structured codebase with sensible conventions, making internal maintenance easier
A few UI polish items spilled into post-launch, though core functionality was stable