Project summary: Our project involved replacing legacy workflows with a modern platform while keeping business continuity intact. We prioritized maintainability, adoption, and measurable impact.
Good execution with realistic expectations. They did not overpromise, and that made planning much easier on our side. We had one integration issue with a third-party API rate limit that impacted timelines briefly, but they implemented retry handling and monitoring quickly. End result: reliable delivery and a solid foundation for phase two.
Reliable QA process, predictable milestones, and transparent status reporting
Knowledge transfer for non-technical users needed one extra session beyond the original plan
Project summary: We engaged them to solve a set of operational bottlenecks that were limiting scale. The brief combined technical delivery with practical process improvements for day-to-day teams.
We saw meaningful outcomes within the first month after go-live: fewer support tickets, faster turnaround for internal teams, and better reporting confidence. The implementation was not flashy, but it was thoughtful and production-ready. We would have liked more onboarding materials for non-technical users, though their team provided follow-up sessions when requested.
Reliable QA process, predictable milestones, and transparent status reporting
Knowledge transfer for non-technical users needed one extra session beyond the original plan
Project summary: Our project involved replacing legacy workflows with a modern platform while keeping business continuity intact. We prioritized maintainability, adoption, and measurable impact.
The project started with some ambiguity on our side, and they helped structure it without overcomplicating scope. Their discovery artifacts were clear, and engineering execution was disciplined. Performance improved noticeably after launch, especially for high-traffic workflows. A few UI details required polish post-release, but response time from their support team was good.
Strong integration work with third-party systems and proactive monitoring setup
Would prefer more proactive release notes for minor hotfixes
Project summary: We needed a faster publishing workflow and more predictable content delivery. Editorial tooling, metadata hygiene, and search/discovery quality were central to the project.
We saw meaningful outcomes within the first month after go-live: fewer support tickets, faster turnaround for internal teams, and better reporting confidence. The implementation was not flashy, but it was thoughtful and production-ready. We would have liked more onboarding materials for non-technical users, though their team provided follow-up sessions when requested.
Strong integration work with third-party systems and proactive monitoring setup
Some change requests required formal reprioritization, which was correct but slowed quick tweaks