Cox Local Solutions’ parent company, Cox Media Group, is an integrated broadcast, publishing, direct marketing, and digital media company. They always try to make cross-functional thinking and action. They are one of the few studios in the business that can take a product idea from napkin sketch to a real-world product.
Last updated May 13, 2026
Project summary: Our project involved replacing legacy workflows with a modern platform while keeping business continuity intact. We prioritized maintainability, adoption, and measurable impact.
Their work improved both product quality and team confidence. The codebase is understandable, deployment is less stressful, and we have clearer ownership across modules now. There were a couple of moments where timezone overlap slowed feedback loops, yet they adapted with better async documentation and recordings. Overall, we would work with them again.
Responsive support after launch and willingness to refine workflows based on real user behavior
Would prefer more proactive release notes for minor hotfixes
Project summary: We needed a partner who could handle ambiguity early, then execute predictably once requirements were clarified. Delivery discipline and communication quality were both important.
We saw meaningful outcomes within the first month after go-live: fewer support tickets, faster turnaround for internal teams, and better reporting confidence. The implementation was not flashy, but it was thoughtful and production-ready. We would have liked more onboarding materials for non-technical users, though their team provided follow-up sessions when requested.
Clear sprint communication, dependable delivery, and practical technical recommendations
A few UI polish items spilled into post-launch, though core functionality was stable
Project summary: This initiative had cross-functional stakeholders and evolving requirements. We looked for a team that could translate business constraints into workable technical decisions.
The engagement was well-run overall. Their team mapped our requirements into a realistic release plan and called out dependencies early, which helped us avoid late surprises. Quality was strong in the core modules, and they handled feedback quickly during UAT. We did need an extra sprint for edge-case behavior around reporting filters, but they owned it and closed it cleanly.
Responsive support after launch and willingness to refine workflows based on real user behavior
Initial discovery could have been shorter; first two weeks felt documentation-heavy
Project summary: Our project involved replacing legacy workflows with a modern platform while keeping business continuity intact. We prioritized maintainability, adoption, and measurable impact.
From procurement to handoff, this felt like a professional partnership. They met commitments, documented key decisions, and aligned well with our internal QA process. The architecture is cleaner than what we had before, and maintenance is easier. Some backlog items are still pending by choice, but the delivered scope is complete and dependable.
Clear sprint communication, dependable delivery, and practical technical recommendations
A few UI polish items spilled into post-launch, though core functionality was stable