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Last updated May 13, 2026
Project summary: We needed a faster publishing workflow and more predictable content delivery. Editorial tooling, metadata hygiene, and search/discovery quality were central to the project.
Communication quality was one of the stronger parts of this engagement. We always had visibility into progress, blockers, and next steps. Their engineers challenged assumptions respectfully and prevented a couple of costly feature detours. There were minor delays during final data migration, but they staffed up and recovered most of the schedule quickly.
Strong ownership from engineering leads, quick turnaround on review feedback, stable releases
Timezone overlap was limited on some days, so urgent clarifications occasionally slipped by 24 hours
Project summary: Our project involved replacing legacy workflows with a modern platform while keeping business continuity intact. We prioritized maintainability, adoption, and measurable impact.
We appreciated the balance between technical depth and business communication. Weekly updates were concise, risks were documented, and decisions were explained with tradeoffs rather than jargon. Not everything was perfect on first pass, but iteration cycles were fast and constructive. The final product is stable and has reduced a lot of manual work for our operations team.
Responsive support after launch and willingness to refine workflows based on real user behavior
One third-party integration took longer than expected due to external API constraints
Project summary: Our project involved replacing legacy workflows with a modern platform while keeping business continuity intact. We prioritized maintainability, adoption, and measurable impact.
We saw meaningful outcomes within the first month after go-live: fewer support tickets, faster turnaround for internal teams, and better reporting confidence. The implementation was not flashy, but it was thoughtful and production-ready. We would have liked more onboarding materials for non-technical users, though their team provided follow-up sessions when requested.
Good domain understanding, thoughtful architecture choices, and clean handoff documentation
Knowledge transfer for non-technical users needed one extra session beyond the original plan