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Citizen, Inc.

Unclaimed Mobile App Development
+18009286890 [email protected]
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About

It is a design and technology company. They uncover possibilities and make experiences that add meaning to a frequently connected world. They are strategists, designers, and technologists who work exactly with their clients to analyze the market and cultural trends and reimagine the way people communicate with technology. They have a skill for arranging the unique paths of business and technology with actual human demands.

Last updated May 13, 2026

Services

Mobile App Development Web Development UI-UX Design Digital Strategy

Client Rating

5.0/5.0
3 reviews
Quality
5.0
Schedule
5.0
Cost
5.0
Communication
5.0
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Client Reviews

5.0/5.0 (3 reviews)
Sign in to Review
Quality
5.0
Schedule
5.0
Cost
5.0
Communication
5.0

Good AI partner with clear tradeoff discussions

Noah Carter / Head of Product - PulseCart Retail
Verified
May 15, 2026

Project summary: We needed to modernize underwriting and customer onboarding without weakening audit controls. The scope included workflow automation, approvals, and data traceability for compliance reviews.

The collaboration felt grounded in outcomes rather than vanity features. They pushed back when something added complexity without user value, which we appreciated. Internal adoption has been better than expected, partly because workflows now match how teams actually work. A few visual elements can still be refined, but functionally the system is in a strong place.

PROS

Reliable QA process, predictable milestones, and transparent status reporting

CONS

Would prefer more proactive release notes for minor hotfixes

5.0
Overall
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Communication
Project Type AI & Machine Learning
Industry Financial Services
Project Cost $500,000+
Duration Mar 2025 – Feb 2026

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We are a mid-sized business in the Financial Services space, and I lead this function as Head of Product. I was responsible for evaluating vendors, aligning stakeholders, and ensuring the project delivered measurable operational gains.
What specific problem or business challenge led you to hire this company?
Our main challenge was that existing Financial Services workflows were fragmented and hard to scale. We needed AI & Machine Learning support to reduce manual effort, improve reliability, and give teams clearer visibility into day-to-day operations.
What services did the company provide for your project?
They handled discovery, technical planning, implementation, QA, deployment, and post-launch stabilization for AI & Machine Learning. Scope was phased sensibly, and they were clear about what should ship now versus move to a later release.
Why did you choose this company over other providers you considered?
We shortlisted a few firms, but this team stood out for their AI & Machine Learning experience and the way they discussed Financial Services constraints in practical terms. They were transparent about risks and did not overpromise on timelines.
How clearly did the company understand your requirements and business goals?
They understood our requirements well after a structured discovery phase. There were a couple of assumptions we corrected early, but once aligned, execution stayed consistent and traceable against agreed priorities.
How was your overall experience with their communication and project management?
Project management was strong: weekly checkpoints, a shared board, and clear ownership on action items. Response times were generally quick, and when blockers appeared, they surfaced them early with concrete mitigation steps.
Did the company deliver the project on time and within your expected budget?
Most milestones were delivered on time and within the approved budget. We had minor date movement on one integration-heavy stream, but it was communicated in advance and handled without major downstream impact.
What tangible results or business impact have you seen since the project was completed?
Yes. After go-live, we saw better process turnaround times, fewer support escalations, and stronger reporting accuracy. The platform is now a practical part of our daily operations rather than a side tool.
What did you like most about working with this company?
Two things stood out: they were candid about tradeoffs, and they stayed accountable through launch. We also liked that their engineers translated technical decisions into business implications our leadership team could evaluate.
Would you recommend this company to others, and would you work with them again?
Yes, especially for teams needing a dependable AI & Machine Learning partner in Financial Services. They are not the cheapest vendor, but they are organized, transparent, and focused on outcomes that hold up in production.

Strong data engineering with attention to edge cases

Avery Collins / CEO - CraftDesk SaaS
Verified
May 15, 2026

Project summary: We engaged them to solve a set of operational bottlenecks that were limiting scale. The brief combined technical delivery with practical process improvements for day-to-day teams.

Communication quality was one of the stronger parts of this engagement. We always had visibility into progress, blockers, and next steps. Their engineers challenged assumptions respectfully and prevented a couple of costly feature detours. There were minor delays during final data migration, but they staffed up and recovered most of the schedule quickly.

PROS

Strong integration work with third-party systems and proactive monitoring setup

CONS

Initial discovery could have been shorter; first two weeks felt documentation-heavy

5.0
Overall
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Communication
Project Type Data & Analytics
Industry Information Technology
Project Cost $50,000 to $149,999
Duration Jan 2025 – Mar 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We are a mid-sized business in the Information Technology space, and I lead this function as CEO. I was responsible for evaluating vendors, aligning stakeholders, and ensuring the project delivered measurable operational gains.
What specific problem or business challenge led you to hire this company?
Our main challenge was that existing Information Technology workflows were fragmented and hard to scale. We needed Data & Analytics support to reduce manual effort, improve reliability, and give teams clearer visibility into day-to-day operations.
What services did the company provide for your project?
They handled discovery, technical planning, implementation, QA, deployment, and post-launch stabilization for Data & Analytics. Scope was phased sensibly, and they were clear about what should ship now versus move to a later release.
Why did you choose this company over other providers you considered?
We shortlisted a few firms, but this team stood out for their Data & Analytics experience and the way they discussed Information Technology constraints in practical terms. They were transparent about risks and did not overpromise on timelines.
How clearly did the company understand your requirements and business goals?
They understood our requirements well after a structured discovery phase. There were a couple of assumptions we corrected early, but once aligned, execution stayed consistent and traceable against agreed priorities.
How was your overall experience with their communication and project management?
Project management was strong: weekly checkpoints, a shared board, and clear ownership on action items. Response times were generally quick, and when blockers appeared, they surfaced them early with concrete mitigation steps.
Did the company deliver the project on time and within your expected budget?
Most milestones were delivered on time and within the approved budget. We had minor date movement on one integration-heavy stream, but it was communicated in advance and handled without major downstream impact.
What tangible results or business impact have you seen since the project was completed?
Yes. After go-live, we saw better process turnaround times, fewer support escalations, and stronger reporting accuracy. The platform is now a practical part of our daily operations rather than a side tool.
What did you like most about working with this company?
Two things stood out: they were candid about tradeoffs, and they stayed accountable through launch. We also liked that their engineers translated technical decisions into business implications our leadership team could evaluate.
Would you recommend this company to others, and would you work with them again?
Yes, especially for teams needing a dependable Data & Analytics partner in Information Technology. They are not the cheapest vendor, but they are organized, transparent, and focused on outcomes that hold up in production.

Practical AI implementation with measurable workflow impact

Amelia Scott / Investment Partner - Heathrow Ventures
Verified
May 15, 2026

Project summary: We needed a partner who could handle ambiguity early, then execute predictably once requirements were clarified. Delivery discipline and communication quality were both important.

From procurement to handoff, this felt like a professional partnership. They met commitments, documented key decisions, and aligned well with our internal QA process. The architecture is cleaner than what we had before, and maintenance is easier. Some backlog items are still pending by choice, but the delivered scope is complete and dependable.

PROS

Clear sprint communication, dependable delivery, and practical technical recommendations

CONS

A few UI polish items spilled into post-launch, though core functionality was stable

5.0
Overall
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Communication
Project Type Blockchain Development
Industry Legal Services
Project Cost $150,000 to $499,999
Duration Feb 2025 – Jun 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We are a mid-sized business in the Legal Services space, and I lead this function as Investment Partner. I was responsible for evaluating vendors, aligning stakeholders, and ensuring the project delivered measurable operational gains.
What specific problem or business challenge led you to hire this company?
Our main challenge was that existing Legal Services workflows were fragmented and hard to scale. We needed Blockchain Development support to reduce manual effort, improve reliability, and give teams clearer visibility into day-to-day operations.
What services did the company provide for your project?
They handled discovery, technical planning, implementation, QA, deployment, and post-launch stabilization for Blockchain Development. Scope was phased sensibly, and they were clear about what should ship now versus move to a later release.
Why did you choose this company over other providers you considered?
We shortlisted a few firms, but this team stood out for their Blockchain Development experience and the way they discussed Legal Services constraints in practical terms. They were transparent about risks and did not overpromise on timelines.
How clearly did the company understand your requirements and business goals?
They understood our requirements well after a structured discovery phase. There were a couple of assumptions we corrected early, but once aligned, execution stayed consistent and traceable against agreed priorities.
How was your overall experience with their communication and project management?
Project management was strong: weekly checkpoints, a shared board, and clear ownership on action items. Response times were generally quick, and when blockers appeared, they surfaced them early with concrete mitigation steps.
Did the company deliver the project on time and within your expected budget?
Most milestones were delivered on time and within the approved budget. We had minor date movement on one integration-heavy stream, but it was communicated in advance and handled without major downstream impact.
What tangible results or business impact have you seen since the project was completed?
Yes. After go-live, we saw better process turnaround times, fewer support escalations, and stronger reporting accuracy. The platform is now a practical part of our daily operations rather than a side tool.
What did you like most about working with this company?
Two things stood out: they were candid about tradeoffs, and they stayed accountable through launch. We also liked that their engineers translated technical decisions into business implications our leadership team could evaluate.
Would you recommend this company to others, and would you work with them again?
Yes, especially for teams needing a dependable Blockchain Development partner in Legal Services. They are not the cheapest vendor, but they are organized, transparent, and focused on outcomes that hold up in production.

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