CDS is an award-winning print and digital agency offering complete content and data communications solutions. In a digitally transforming world, they are changing the way government talks to citizens, employers to employees, authorities to their communities and businesses to their customers. They will help you communicate what really matters.
Last updated May 13, 2026
Project summary: This initiative had cross-functional stakeholders and evolving requirements. We looked for a team that could translate business constraints into workable technical decisions.
We appreciated the balance between technical depth and business communication. Weekly updates were concise, risks were documented, and decisions were explained with tradeoffs rather than jargon. Not everything was perfect on first pass, but iteration cycles were fast and constructive. The final product is stable and has reduced a lot of manual work for our operations team.
Strong integration work with third-party systems and proactive monitoring setup
One third-party integration took longer than expected due to external API constraints
Project summary: We engaged them to solve a set of operational bottlenecks that were limiting scale. The brief combined technical delivery with practical process improvements for day-to-day teams.
The engagement was well-run overall. Their team mapped our requirements into a realistic release plan and called out dependencies early, which helped us avoid late surprises. Quality was strong in the core modules, and they handled feedback quickly during UAT. We did need an extra sprint for edge-case behavior around reporting filters, but they owned it and closed it cleanly.
Responsive support after launch and willingness to refine workflows based on real user behavior
Some change requests required formal reprioritization, which was correct but slowed quick tweaks
Project summary: We engaged them to solve a set of operational bottlenecks that were limiting scale. The brief combined technical delivery with practical process improvements for day-to-day teams.
Communication quality was one of the stronger parts of this engagement. We always had visibility into progress, blockers, and next steps. Their engineers challenged assumptions respectfully and prevented a couple of costly feature detours. There were minor delays during final data migration, but they staffed up and recovered most of the schedule quickly.
Strong ownership from engineering leads, quick turnaround on review feedback, stable releases
Timezone overlap was limited on some days, so urgent clarifications occasionally slipped by 24 hours