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Black Dot

Unclaimed Mobile App Development
+260211292351 [email protected]
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About

They are an award-winning Creative Advertising Agency in Zambia that is constantly evolving. They deliver highly effective, integrated campaigns that align sales and marketing, increase revenue and maximize efficiency for businesses with multi-touch sales cycles. They integrate with your teams to know your industry needs and then develop the roadmap for your custom software solution.

Last updated May 13, 2026

Services

Mobile App Development Web Development Mobile App Design

Client Rating

5.0/5.0
2 reviews
Quality
5.0
Schedule
5.0
Cost
5.0
Communication
5.0
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Client Reviews

5.0/5.0 (2 reviews)
Sign in to Review
Quality
5.0
Schedule
5.0
Cost
5.0
Communication
5.0

Professional partner that understood business context

Noah Carter / Head of Product - PulseCart Retail
Verified
May 15, 2026

Project summary: We needed a partner who could handle ambiguity early, then execute predictably once requirements were clarified. Delivery discipline and communication quality were both important.

The project started with some ambiguity on our side, and they helped structure it without overcomplicating scope. Their discovery artifacts were clear, and engineering execution was disciplined. Performance improved noticeably after launch, especially for high-traffic workflows. A few UI details required polish post-release, but response time from their support team was good.

PROS

Responsive support after launch and willingness to refine workflows based on real user behavior

CONS

Timezone overlap was limited on some days, so urgent clarifications occasionally slipped by 24 hours

5.0
Overall
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Communication
Project Type UI/UX Design
Industry Events & Event Management
Project Cost $50,000 to $149,999
Duration Apr 2025 – Feb 2026

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We are a mid-sized business in the Events & Event Management space, and I lead this function as Head of Product. I was responsible for evaluating vendors, aligning stakeholders, and ensuring the project delivered measurable operational gains.
What specific problem or business challenge led you to hire this company?
Our main challenge was that existing Events & Event Management workflows were fragmented and hard to scale. We needed UI/UX Design support to reduce manual effort, improve reliability, and give teams clearer visibility into day-to-day operations.
What services did the company provide for your project?
They handled discovery, technical planning, implementation, QA, deployment, and post-launch stabilization for UI/UX Design. Scope was phased sensibly, and they were clear about what should ship now versus move to a later release.
Why did you choose this company over other providers you considered?
We shortlisted a few firms, but this team stood out for their UI/UX Design experience and the way they discussed Events & Event Management constraints in practical terms. They were transparent about risks and did not overpromise on timelines.
How clearly did the company understand your requirements and business goals?
They understood our requirements well after a structured discovery phase. There were a couple of assumptions we corrected early, but once aligned, execution stayed consistent and traceable against agreed priorities.
How was your overall experience with their communication and project management?
Project management was strong: weekly checkpoints, a shared board, and clear ownership on action items. Response times were generally quick, and when blockers appeared, they surfaced them early with concrete mitigation steps.
Did the company deliver the project on time and within your expected budget?
Most milestones were delivered on time and within the approved budget. We had minor date movement on one integration-heavy stream, but it was communicated in advance and handled without major downstream impact.
What tangible results or business impact have you seen since the project was completed?
Yes. After go-live, we saw better process turnaround times, fewer support escalations, and stronger reporting accuracy. The platform is now a practical part of our daily operations rather than a side tool.
What did you like most about working with this company?
Two things stood out: they were candid about tradeoffs, and they stayed accountable through launch. We also liked that their engineers translated technical decisions into business implications our leadership team could evaluate.
Would you recommend this company to others, and would you work with them again?
Yes, especially for teams needing a dependable UI/UX Design partner in Events & Event Management. They are not the cheapest vendor, but they are organized, transparent, and focused on outcomes that hold up in production.

DevOps engagement brought more consistency to shipping

Arjun Mehta / VP Engineering - ShipLane Logistics
Verified
May 15, 2026

Project summary: Our project involved replacing legacy workflows with a modern platform while keeping business continuity intact. We prioritized maintainability, adoption, and measurable impact.

We appreciated the balance between technical depth and business communication. Weekly updates were concise, risks were documented, and decisions were explained with tradeoffs rather than jargon. Not everything was perfect on first pass, but iteration cycles were fast and constructive. The final product is stable and has reduced a lot of manual work for our operations team.

PROS

Reliable QA process, predictable milestones, and transparent status reporting

CONS

Some change requests required formal reprioritization, which was correct but slowed quick tweaks

5.0
Overall
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Communication
Project Type DevOps Services
Industry Logistics & Supply Chain
Project Cost Less than $10,000
Duration Dec 2024 – Apr 2025

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We are a mid-sized business in the Logistics & Supply Chain space, and I lead this function as VP Engineering. I was responsible for evaluating vendors, aligning stakeholders, and ensuring the project delivered measurable operational gains.
What specific problem or business challenge led you to hire this company?
Our main challenge was that existing Logistics & Supply Chain workflows were fragmented and hard to scale. We needed DevOps Services support to reduce manual effort, improve reliability, and give teams clearer visibility into day-to-day operations.
What services did the company provide for your project?
They handled discovery, technical planning, implementation, QA, deployment, and post-launch stabilization for DevOps Services. Scope was phased sensibly, and they were clear about what should ship now versus move to a later release.
Why did you choose this company over other providers you considered?
We shortlisted a few firms, but this team stood out for their DevOps Services experience and the way they discussed Logistics & Supply Chain constraints in practical terms. They were transparent about risks and did not overpromise on timelines.
How clearly did the company understand your requirements and business goals?
They understood our requirements well after a structured discovery phase. There were a couple of assumptions we corrected early, but once aligned, execution stayed consistent and traceable against agreed priorities.
How was your overall experience with their communication and project management?
Project management was strong: weekly checkpoints, a shared board, and clear ownership on action items. Response times were generally quick, and when blockers appeared, they surfaced them early with concrete mitigation steps.
Did the company deliver the project on time and within your expected budget?
Most milestones were delivered on time and within the approved budget. We had minor date movement on one integration-heavy stream, but it was communicated in advance and handled without major downstream impact.
What tangible results or business impact have you seen since the project was completed?
Yes. After go-live, we saw better process turnaround times, fewer support escalations, and stronger reporting accuracy. The platform is now a practical part of our daily operations rather than a side tool.
What did you like most about working with this company?
Two things stood out: they were candid about tradeoffs, and they stayed accountable through launch. We also liked that their engineers translated technical decisions into business implications our leadership team could evaluate.
Would you recommend this company to others, and would you work with them again?
Yes, especially for teams needing a dependable DevOps Services partner in Logistics & Supply Chain. They are not the cheapest vendor, but they are organized, transparent, and focused on outcomes that hold up in production.

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