Agency Entourage, the brain child of strategic marketing firm Wave Omnimedia Group, takes a fresh and extremely effective approach to online marketing. Agency Entourage recognizes that so many businesses out there want and need to be doing online marketing but do not have the internal resources to implement and execute efficiently. They have worked for first stage start-ups, backed start-ups & corporates.
Last updated May 13, 2026
Project summary: This initiative had cross-functional stakeholders and evolving requirements. We looked for a team that could translate business constraints into workable technical decisions.
We saw meaningful outcomes within the first month after go-live: fewer support tickets, faster turnaround for internal teams, and better reporting confidence. The implementation was not flashy, but it was thoughtful and production-ready. We would have liked more onboarding materials for non-technical users, though their team provided follow-up sessions when requested.
Responsive support after launch and willingness to refine workflows based on real user behavior
Initial discovery could have been shorter; first two weeks felt documentation-heavy
Project summary: We needed a partner who could handle ambiguity early, then execute predictably once requirements were clarified. Delivery discipline and communication quality were both important.
The engagement was well-run overall. Their team mapped our requirements into a realistic release plan and called out dependencies early, which helped us avoid late surprises. Quality was strong in the core modules, and they handled feedback quickly during UAT. We did need an extra sprint for edge-case behavior around reporting filters, but they owned it and closed it cleanly.
Strong ownership from engineering leads, quick turnaround on review feedback, stable releases
Timezone overlap was limited on some days, so urgent clarifications occasionally slipped by 24 hours
Project summary: We needed a partner who could handle ambiguity early, then execute predictably once requirements were clarified. Delivery discipline and communication quality were both important.
We appreciated the balance between technical depth and business communication. Weekly updates were concise, risks were documented, and decisions were explained with tradeoffs rather than jargon. Not everything was perfect on first pass, but iteration cycles were fast and constructive. The final product is stable and has reduced a lot of manual work for our operations team.
Well-structured codebase with sensible conventions, making internal maintenance easier
Knowledge transfer for non-technical users needed one extra session beyond the original plan
Project summary: We needed clearer production visibility across shifts and plants. The project included monitoring dashboards, alerting, and practical integrations with legacy plant software.
Their work improved both product quality and team confidence. The codebase is understandable, deployment is less stressful, and we have clearer ownership across modules now. There were a couple of moments where timezone overlap slowed feedback loops, yet they adapted with better async documentation and recordings. Overall, we would work with them again.
Reliable QA process, predictable milestones, and transparent status reporting
Would prefer more proactive release notes for minor hotfixes